الإرجاع واسترداد الأموال

Return Conditions
1. Returns are accepted for products in proper condition, meaning:
2. The item must not be worn, washed, or damaged.
3. The original packaging and tags must be intact.
4. The item must retain all consumer properties (e.g., original fit, fabric, and structure).
5. A document confirming the purchase (receipt, invoice, or order confirmation email) is required.
6. If proof of purchase is unavailable, we may accept other valid evidence of purchase.

Return Process
1. Contact our customer support to initiate a return request.
2. Ship the item back to our designated return address.
3. Once the item is inspected and approved, we will process the refund.
4. Refunds will be issued within 10 business days of receiving the return, excluding the original shipping cost.

Non-Returnable Items
1. Custom-made or personalized products cannot be returned.
2. Items that have been altered, used, or damaged by the customer are not
eligible for returns.

Refunds & Processing Time

1. If a return is approved, the refund will be issued to the original payment method.
2. Refunds are processed within 10 business days from the date we receive the returned item.
3. The cost of shipping the item back to us is not refundable.